Return Policy For Most items
We have a clear and easy return policy so you can buy from us with confidence. Excluding pictures we have framed for you, the following applies to all products and other merchandise on this site:
In the unlikely event you are unhappy with your purchase, please notify us immediately. You may return purchased items for any reason within 14 days of your receiving them (safely packaged and fully insured) for a FULL REFUND of the purchase price (less actual shipping), no questions asked! You must notify us before sending items back. Items must be in the same condition as originally sent to you or return policy does not apply.
If an item is damaged in shipment, this is extremely rare, but it does occasionally happen, please take some digital photos of the damage and email it to us, we’ll call and remedy the situation.
Return Policy For Custom Framed Items
Since these items are custom made, we cannot accept returns on frames. We might be able to offer a buy back if another customer has registered interest. Please get in touch if you’d like to discuss this.